Privacy and Policy

Introduction

Welcome to Ganj Store. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases.

Information We Collect

We collect various types of information in connection with the services we provide, including:

1. Personal Information: When you create an account, place an order, or contact us, we collect personal information such as your name, email address, phone number, and billing/shipping address.

2. Payment Information: When you make a purchase, we collect payment information, including your credit/debit card details, which are processed securely by our payment gateway provider.

3. Usage Information: We collect information about your interaction with our website, such as the pages you visit, the links you click, and other actions you take.

4. Cookies: We use cookies and similar technologies to enhance your browsing experience and collect information about your usage of our website.

How We Use Your Information

We use the information we collect for the following purposes:

1. Processing Orders: To process and fulfill your orders, including sending you order confirmations and shipping notifications.

2. Customer Support: To provide customer support and respond to your inquiries.

3. Personalization: To personalize your experience on our website, such as displaying relevant products and recommendations.

4. Marketing: To send you promotional materials and newsletters, which you can opt out of at any time.

5. Improvement: To improve our website, products, and services based on the feedback and usage data we collect.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are obligated to protect your information.

2. Legal Requirements: We may disclose your information if required by law or in response to a legal request.

3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. All payment transactions are processed through a secure gateway provider and are not stored or processed on our servers.

Your Rights

You have the right to:

1. Access: Request access to the personal information we hold about you.

2. Rectification: Request correction of any incorrect or incomplete information.

3. Deletion: Request the deletion of your personal information, subject to legal obligations.

4. Opt-Out: Opt-out of receiving marketing communications from us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ganj Store

Email: info@ganj.store

Phone:  (+61) 470 616 668